Plan

Following a sizing effort, architecture mapping and SLA design, it’s time to map out the tasks required to accomplish the delivery of a functional and efficient application environment.

Depending on the size of the project, executive sponsorship must exist to create a project plan that includes availability and performance related tasks in every step.

This phase should include:

Proof of Concept (POC)

Migration & Deployment

• • Develop, revise project plan and gain approval
  • Gather required documentation and OSS notes
  • Analyze the source system
  • Define the target system
  • Obtain tools, licenses and installation package

Performance

• • What is the customer going to be testing for?
  • What will be the duration of the test?
  • What applications will they run in the environment?
  • What would be considered a successful POC?

SLM Design

• User Personas (Functions and Roles)
• IT/Business Services Delineation
• Application/Transactions Buckets
• Service Level Objectives (SLO) – Availability & KPIs
• Service Level Agreements (SLA)
• SLA/SLO Monitoring, Reporting & Notification Guidelines